Troubleshooting Archives - WP Team

Features
Demos
Support
Pricing
More Plugins
Account

Getting Started

Getting Started

9

Overview
Minimum Requirements
Download WP Team Pro Plugin
Installation
Get your Purchased License Key
License Key Activation
Updating the Plugin
Upgrade from Free to Pro
Quick Start Guide

License Management

License Management

8

Whitelisted Domains
Upgrade License
Renewing your License
Cancel & Reactivate Subscription
Update Credit/Debit Card Billing Info
Download Invoice PDF
Manage Active Sites
License Migration (One site to Another)

Features & Functionalities

Features & Functionalities

11

Team Member Fields
Layouts
General Settings
Display Options
Image Settings
Filter Settings
Carousel Controls
Member Detail Settings
Typography
Settings
Tools (Export/Import)

Configurations

37

How To Add/Edit a Member
How To Add a New Team (A-Z)
How To Create a Team Carousel
How to Add Member Photo Gallery
How to Create a Multi-Row Team Carousel
How To Showcase Team in Isotope/Shuffle Filter
How To Create a Team List layout
How To Create a Team Mosaic Layout
How To Create a Team Inline Layout
How To Create a Team Table Layout
How To Create a Team Thumbnails Pager Layout
How To Filter and Display Team Members
How To Order Team Members
How To Enable Ajax Live Filter and Member Search
How To Configure Member Content Positions
How To Make all the members the Same Height
How To Set the background color for the Team Member
How To Show and Order Meta Fields (Drag & Drop)
How To Configure Member Short Bio and Read More Button
How To Stylize member image Overlay Icon
How To Configure Skill Bars and Social Profiles
How To Customize Member Image Shape
How the Image Flip Works
How To Set Zoom or Image Mode Effects
How To Enable Fade Sliding Effect
How To Configure Carousel Navigations and Paginations
How To Configure Display Member Details in Modal or Single Page
How to Make the Member Name Clickable
How to Download Member details in PDF
How to Display Ajax Paginations
How to Customize Filter Types (Button or Dropdown)
How to Create Multiple Live Filtering by Groups, Position, and Locations
How To Show a Call to Action (Join Our Team) Button
How to Link Member Telephone and Email Address
How to Import and Export Team Members and Shortcodes
How To Override Existing Template
How To Add Additional Custom Fields for Member

Developer Hooks

Developer Hooks

9

How to provide the plugin access to the Editors
How to remove the dynamic CSS from the plugin
How to load dynamic CSS in the header section
How to add a custom company name for the members
How to enable a shortcode in the short member description
How to add a custom overlay icon for the member Image
How to set a custom placeholder image for team members
How to set the height and width of the custom placeholder image
How to set a custom email icon for the members

Gutenberg & Page Builders

Gutenberg & Page Builders

11

WP Team with Gutenberg Block Editor
WP Team with Divi Builder
WP Team with Elementor
WP Team with WPBakery
WP Team with Fusion Builder
WP Team with Beaver Builder
WP Team with SiteOrigin
WP Team with Themify Builder
WP Team with Genesis Framework
WP Team with Oxygen Builder
WP Team with Zion Builder

Multilingual Translations

Multilingual Translations

6

Using Poedit App
Using WPML
Using Polylang
Using Loco Translate
Using GTranslate
Using TranslatePress

Troubleshooting

Troubleshooting

10

Unable to Update the Premium Plugin
Testing Theme or Plugin Conflicts
Troubleshooting JavaScript Errors
Troubleshooting CSS
Team Showcase is not Displaying
Social Profile Icons not Showing
Member Detail Page showing a 404 (page not found) error
Why You Should Always Use the Latest Version of the WP Team Pro plugin
Checking Recent Changes in the Changelog
Creating a Temporary Admin User for Support

FAQs

14

What happens when your license expires?
How can I update my billing information?
How to fix “Your license key has reached its activation limit”?
Do I need to purchase a Business license for a Business site?
What happens to the Team Shortcodes created in the lite version after I upgrade to Pro?
How to show the team on my homepage or header.php or other PHP files?
Is WP Team Pro ready with WordPress multisite?
Why can’t I use the same carousel multiple times on the same page?
Why is only the Preloader showing?
Why Carousel works in the back end but not in the front end?
How to dequeue Google fonts completely throughout the site?
How to change the member name heading tag on the single member page?
How can I get support if the plugin is not working?
Are the above FAQs different from what you are searching for?

Home
Docs
Troubleshooting

Troubleshooting

Unable to Update the Premium Plugin
Testing Theme or Plugin Conflicts
Troubleshooting JavaScript Errors
Troubleshooting CSS
Team Showcase is not Displaying
Social Profile Icons not Showing
Member Detail Page showing a 404 (page not found) error
Why You Should Always Use the Latest Version of the WP Team Pro plugin
Checking Recent Changes in the Changelog
Creating a Temporary Admin User for Support

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The Company

About Us
Testimonials
Affiliates
Contact Us

Layouts & Demos See in Action!

Carousel
Grid
List
Isotope
Mosaic
Inline
Table
Thumbnails Pager

Our Products

Real Testimonials
Smart Post Show
WP Carousel
Easy Accordion
Woo Product Slider
WP Tabs
Woo Category Slider
Logo Carousel

Helpful Links

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Documentation
Video Tutorials
Open a Support Ticket

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